Our products are returnable within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To receive your refund, please send your product back with the enclosed prepaid return label. Once your product is received, your original payment method will be credited within 7 business days. Gift cards and digital downloads are not returnable.
We will gladly replace your item with another product. Exchanges will be made within 30 days of the original purchase. The original item must be unused and in the same condition that you received it. It must also be in the original packaging. To start the exchange process, please email us at email@example.com. Once we receive your item, the exchanged item will be shipped out promptly.
Gift Returns and Exchanges
If you received this product as a gift, please email us at firstname.lastname@example.org and we will walk through all of the options available to return or exchange your item return your product.
Damaged or Defective Products
While defects are rare and we have a 5 point quality check process and inspect our product thoroughly – issues can occur. If you believe your product is defective or damaged for any reason please contact us at email@example.com to start you returns or exchange process.